Holiday Inn Express & Suites Jacksonville South - I-295 By Ihg, Jacksonville ~ Discover room options, reviews & pricing

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About the Hotel

11262 Old Saint Augustine Road, Jacksonville, Florida, United States of America, 32257

Holiday Inn Express & Suites Jacksonville South - I-295 By Ihg, a 3-star hotel, features completely remodeled rooms with upgraded amenities and a newly renovated fitness center with Matrix equipment.

Modern Room Amenities

The Holiday Inn Express rooms include plush triple-sheeted beds, mini-fridges, microwaves, and 32-inch HDTVs. Each unit offers Keurig Coffee Makers and bulk bath amenities.

Breakfast and Dining Options

The breakfast area, adjacent to reception, serves complimentary hot breakfast daily. St. Mary's Seafood restaurant sits just a 4-minute walk from the hotel.

Fitness and Recreation

The fitness center features Matrix Ultimate Deck Inclining Treadmill, bicycle, and elliptical machine. Holiday Inn Express & Suites provides an outdoor pool and hot tub.

Strategic Plaza Location

Located within a plaza with Publix Supermarket and retail stores, the hotel sits 13 miles from Union and 25 miles from St. Augustine. TPC Sawgrass golf course and Jacksonville Beaches are 15 minutes away.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Queen Room

Max:

4 persons

315 sq. feet

Bed options:

2 King Size Beds

Shower

Heating

room details

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Standard Room

Max:

4 persons

315 sq. feet

Bed options:

1 King Size Bed

Shower

Heating

room details

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Suite

Max:

6 persons

325 sq. feet

Bed options:

2 King Size Beds

Heating

Air conditioning

room details

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Price and Room Availability Calendar

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Getting around

Check out the full range of transport modes

City Center

Jacksonville 10.8 mi

Airports

St Augustine (UST) 22.7 mi

Jacksonville International (JAX) 33.9 mi

Train

Jacksonville Electric Authority Southside Generating Station Wharf 10.6 mi

Union Station 11.6 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Morning Spread

“The breakfast at Holiday Inn Express was excellent! They offered a wide variety of options including bacon, eggs, pancakes, and those amazing warm cinnamon rolls. It was the perfect start to my day!” view full review

Spacious and Comfortable Suite

“I stayed in a Queen double bed suite that was huge, accommodating my family comfortably. The room was clean with great amenities, making it feel like a home away from home.” view full review

Fun Pool Area

“The pool area was a hit with my family. It had plenty of lounge chairs and tables with umbrellas, perfect for relaxing while the kids played. It made our stay even more enjoyable!” view full review

Well-Equipped Fitness Center

“I was pleasantly surprised by the fitness center. It was well-maintained and had everything I needed for my workout routine, which kept me on track during my stay.” view full review

General

No smoking on site
Wi-Fi
Parking
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Security
Baggage storage
Elevator
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center

Services

Housekeeping
Laundry
Dry cleaning
Stores/Commercial services

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Video games
Children's buffet

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Outdoor swimming pool
Sun terrace
Leisure/ TV room
Shallow end

Room features

Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities
Rollaway beds

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

11262 Old Saint Augustine Road, Jacksonville, Florida, United States of America, 32257

Map view

11262 Old Saint Augustine Road, Jacksonville, Florida, United States of America, 32257

City landmarks

Parks

Mandarin Park

2.9 mi

Mandarin Corners Shopping Center

1.3 mi

Life Church

4300 ft

Church

Global Prophetic Life

4300 ft

First Filipino Baptist Curch

4500 ft

The Daniel Cody Enrichment Center

5100 ft

Church

Cody Family Enrichment Center

5100 ft

Church

All Souls Anglican Church

5200 ft

Mandarin Church of God of Prophecy

1.1 mi

Saint Joseph Church

1.1 mi

Church

St Joseph's Catholic Church

1.1 mi

Friendship Church

1.1 mi

Church

Christian Family Chapel

1.2 mi

Church

Freedom Christian Fellowship

1.3 mi

Hopewell

1.3 mi

Church

The Church of Eleven22

1.3 mi

Church

The Church of Jesus Christ of Latter-day Saints

1.3 mi

Church

First Church Hopewell

1.3 mi

Church

Bible Believers Baptist Church

1.3 mi

Church

Faith Baptist Church of Mandarin

1.6 mi

The Grande Boulevard Mall

1.6 mi

Church

Mandarin United Methodist Church

1.6 mi

Grace Chapel Christian Fellowship Church

1.6 mi

Resurrection Life Church

1.8 mi

Synagogue

Etz Chaim Synagogue

1.8 mi

Synagogue

Jacksonville Jewish Center

1.9 mi

St Justin Martyr Orthodox Church

1.9 mi

First Southern Baptist Church

2.0 mi

Church

Mandarin Lutheran Church

2.0 mi

Nearby

Fusner Hall

600 ft

Restaurants

Hop Shing

1300 ft

11101 Old Saint Augustine Rd

Little Caesars

1300 ft

11101 Old Saint Augustine Rd

Reviews and Ratings

Feedback from previous guests about their experience.

80%

were satisfied with the hotel and would gladly return

8.0/10

Great

Rooms

6.2

Location

7.4

Service

6.8

Dining

6.8

Walter

United States of America, March 2025

6.2/10

I enjoyed my stay at the Holiday Inn Express & Suites Jacksonville South. The staff were friendly and welcoming, making check-in a pleasant experience. However, I encountered issues with the toilet flushing and some noise from the outside which disrupted my sleep. Overall, it was a good value for the price with clean rooms and decent breakfast options.

Rooms

6.0

The room I stayed in was clean and comfortable, with a fridge and microwave. However, I had some issues with the toilet not flushing properly, which was frustrating.

Service

8.0

The staff here were excellent, particularly the gentleman who checked me in. He was very helpful and made me feel welcomed. However, the checkout process was less positive as the staff member was distracted and unresponsive.

Location

7.0

The hotel is conveniently located right off I-295, making it easy to access. I appreciated being close to dining options and stores in the nearby mall, although I found it tricky to locate the hotel's entrance.

Dining

7.0

The breakfast offered a good variety of options, including hot items like eggs and bacon, which I appreciated. However, the limited time frame for breakfast could be inconvenient for guests who like to sleep in.

Facilities

6.0

While the hotel had standard amenities like a pool and fitness room, I noticed some cleanliness issues, particularly dust on the AC unit, which made me question the overall housekeeping.

Eddie

United States of America, March 2025

5.6/10

I had a mixed experience at the Holiday Inn Express. The cleanliness of the hotel was impressive, but my room had some maintenance issues, like a musty smell and issues with the air conditioning unit. Additionally, breakfast options were great but not timed well for early risers like me. Overall, while I appreciated the friendly staff and convenient location, the little inconveniences added up to a less than perfect stay. 😕

Rooms

5.0

My room was clean and had comfortable beds, but it had a damp smell and some maintenance issues with the air conditioning. I also had trouble with slow draining in the shower.

Service

6.0

The staff was friendly and accommodating, with Joseph stand-out at the front desk. However, my wake-up call wasn't properly registered, which was frustrating.

Location

6.0

The hotel is conveniently located near shopping and dining options, making it easy to find and access. However, highway noise did disturb my sleep at times.

Dining

6.0

Breakfast offered a nice variety, with items like bacon and eggs. However, the schedule was limited, starting late and ending early, making it challenging for my plans.

Facilities

5.0

The hotel design was decent, with clean areas and good housekeeping, but some facilities like the air conditioning unit were not well maintained.

Jonathan

United States of America, March 2025

5.4/10

My stay at the Holiday Inn Express & Suites Jacksonville South had its ups and downs. On the bright side, the hotel is remarkably clean, and I found the bed to be quite comfortable. However, several little issues, like a troublesome toilet and a couple of hiccups with customer service, made my experience somewhat frustrating. Overall, it was nice, but I would hope to avoid these issues on a future visit.

Rooms

6.0

The room was clean and comfortable, but the toilet had problems flushing, which was quite annoying. I also noticed some dust around the AC/heater that affected the smell when it was turned on.

Service

5.0

While Rodney at check-in was friendly and helpful, I had a less-than-stellar experience with the front desk when I reported the water was off due to a pipe burst. The staff's attitude could have been more accommodating.

Location

8.0

The hotel is conveniently situated near fast food places and shopping, with easy access to the highway. I appreciated being close to various eateries and shops, which made my stay enjoyable.

Dining

6.0

The breakfast options were decent, but I found the timing to be limiting. It starts later than most hotels and ended earlier, leaving only a small window to eat.

Facilities

7.0

The common areas, including the pool and fitness center, were well-maintained and added to the overall experience. However, I felt the lack of more luggage carts during checkout could be improved.

Marie

United States of America, November 2024

6.4/10

The Holiday Inn Express & Suites Jacksonville South had a comfortable room and attentive staff, though my check-in experience was frustrating and noisy at night. Despite the convenience of its location off I-295, the lack of soundproofing impacted my overall satisfaction. The breakfast options were decent. but not without some hiccups.

Rooms

6.0

My room was clean and comfortable, though I struggled with noise from the nearby highways. not ideal for a good night’s sleep.

Service

5.0

The front desk staff, especially Joseph, were polite and helpful, but my check-in experience left much to be desired, feeling more chaotic than expedited.

Location

7.0

Conveniently located right off I-295, with easy access to stores and restaurants, but a bit tricky to find due to the mall entrance.

Dining

7.0

Breakfast offered a variety of options, though they did run out of bacon during my stay. not a dealbreaker, but worth noting.

Facilities

6.0

The hotel had decent amenities, including a fitness center nearby. However, there were limited luggage carts available during checkout, making it a hassle.

Walter

United States of America, October 2024

5.6/10

I recently stayed at Holiday Inn Express & Suites Jacksonville South during a hurricane evacuation, and overall, my experience was quite good. The staff, especially Emily and Joseph, were incredibly helpful and welcoming, which made a stressful situation easier to handle. While the location was convenient for accessing nearby shops and dining, I did notice some noise from the highways that might be bothersome for light sleepers. The cleanliness of the room and the comfortable bed made my stay enjoyable, though I did wish there was more variety available during breakfast.

Rooms

8.0

The room was clean and comfortable with a well-functioning AC, although I wished it was quieter due to the noise from the nearby highways.

Service

10.0

The staff were extremely polite and efficient, notably Joseph, who went above and beyond to assist me throughout my stay.

Location

9.0

The hotel's location was excellent, within walking distance to shops like Publix and Hobby Lobby, making it convenient to grab necessities.

Dining

8.0

Breakfast offered a decent variety including hot and cold items, although out of bacon during my visit, which was my only complaint.